TERMS AND CONDITIONS DEFINITIONS AND INTERPRETATION

https://ticketsfy.net/event/Tickets-Butterfly-Carnival-Dubai-8-9-Nov-2025

Standart Ticketsfy terms and conditions apply in addition to the below:

Butterfly Carnival and it’s affiliated brands are operated by Live List Events Managing LLC. Independent Contractor(s) includes (without limitation) third-party business partners, outsourced workers and venue operators. Security includes (without limitation) third party business partners, outsourced workers and venue operators. Event(s) means the Butterfly Carnival Event specified by the Ticket. Customer(s) means any person who purchases a ticket or is present at any Butterfly Carnival event. Ticket(s) means a ticket to a specified Butterfly Carnival Event. Service Charge(s) handling fee charged on all Ticket and Table purchases.

Ticket Purchase & Validity

Tickets must be purchased through our official ticketing partners.

Each ticket grants entry to the festival for the date specified at the time of purchase.

Tickets are non-refundable. non-changeable and non-transferable.

Tickets are to be purchased for personal use only and may not be transferred, offered for sale or resold. Attempts to transfer, resell or use a ticket obtained through an unauthorised promotion will result in the customer being refused entry to or ejected from Butterfly Carnival without refund or other remedy.

Tickets cannot be used for any marketing or sales promotion without Butterfly Carnival’s prior written consent.

One person per ticket (unless otherwise stated). The ticket is valid only for the specified Butterfly Carnival event and cannot be reused across multiple events.

Any bank charges incurred during the ticket purchase, refund, or transaction process will be borne by the customer.

Entry & Admission

The ticket holder must present a valid ticket (digital or printed).

The ticket holder must have a valid original identification document, such as an Emirates ID or passport, along with the credit card used to purchase the ticket. Failure to present the above-required documents to Butterfly Carnival or Security reserves the right to decline entry to the event.

Day 1 - 8th November 2025 is 21 Years old and above only

No re-entry to the festival.

Access with video cameras or professional cameras is not allowed.

It is the responsibility of the customer to attend the event at the correct time.

This is a cashless Event, with all transactions (food, drinks, and merchandise) processed via our RFID wristband system.

Age Restrictions

It is the responsibility of the Customer to be of the correct age required (21 or above) to enter the event. Butterfly Carnival and any contractors reserve the right to request personal identification for proof of age (or similar) purposes.

Event Modifications & Force Majeure

The festival lineup, schedule, and venue are subject to change without prior notice.

Butterfly Carnival will not be liable for any failure to perform its obligations under this policy or if an Event is cancelled, altered or postponed due to any fortuitous or unforeseen occurrence, including an act of God, weather, government restrictions, war, terrorism, civil disorder, interruptions, loss or malfunctions of utilities, communications or computer software and hardware) services or any other emergency.

In no Event shall Butterfly Carnival be liable to any Customers for any direct, indirect, incidental, special, consequential or punitive damages, or any damages whatsoever, resulting or arising from the performance or non-performance of this policy.

Butterfly Carnival will not be liable for any acts or omissions of any independent contractors.

Cancellation & Refund Policy

No refunds will be issued for no-shows or personal reasons by Butterfly Carnival.

If the customer is declined entry by Butterfly Carnival or security for any reason, Butterfly Carnival is not liable to refund the tickets.

Code of Conduct

It is the customer's responsibility to abide by the dress code set by the Butterfly Carnival.

Food and drink purchased elsewhere may not be consumed inside of the Butterfly Carnival Event. It is not permitted to take any bottles or drinks outside of Butterfly Carnival.

No country flags are allowed.

Media

All media created at any Butterfly Carnival event will be the intellectual property of Butterfly Carnival.

By attending a Butterfly Carnival event, the customer consents to being photographed or filmed, and the customer consents to the resulting materials being used for commercial distribution, publication and Butterfly Carnival communications, without payment, copyright or other intellectual property rights in your favour.

Behaviour

The customer agrees to act and drink responsibly and acknowledge the need to keep hydrated during events.

The customer agrees not to behave in a manner (whether at the Butterfly Carnival Event or in respect of any circumstances which reasonably relate to Butterfly Carnival) which, in the opinion of Butterfly Carnival, is injurious to the reputation, character and interests of Butterfly Carnival.

Butterfly Carnival reserves the right (without prejudice to Butterfly Carnival’s rights generally) to refuse admission to and/or eject any person appearing intoxicated, under the influence, or otherwise behaving dangerously or inappropriately at any event. No refunds or remedies will be given under these circumstances.

Any violent, threatening or abusive acts against staff, independent contractors or other customers may result in a life ban from Butterfly Carnival Events. The necessary legal action will also be pursued where appropriate.

Security

To ensure safety at Butterfly Carnival, Butterfly Carnival and Security reserve the right to conduct security searches of clothing, bags and all other items and the right to confiscate items which may cause danger or disruption to others.

Security has the right to remove any persons from an event for unacceptable behaviours.

Butterfly Carnival will not be responsible for any lost or damaged tickets. Butterfly Carnival has the right to refuse entry once the show has started.

Customers are responsible for their belongings when attending Butterfly Carnival. Butterfly Carnival accepts no responsibility for any personal property, whether lost, damaged, stolen, or for any injury incurred at the event.

Any damage caused by the customer to any premises, items or persons in connection with the Butterfly Carnival or its events will be chargeable to the customer. The customer agrees to compensate Butterfly Carnival for any liability, claim or damages (including any associated costs) made by a third party in respect of any matter in relation to or arising from any damage caused (directly or indirectly) by the customer.